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Support

Partnering for Progress

We are committed to making sure everyone who uses one of our systems is getting the most therapeutic benefit possible – which is why we design our systems in the first place.

For questions about a system you already own, contact us using one of the methods below.

Customer Support Phone: (352) 306-8431 ext. 2
Customer Support Email: Myolyn@Myolyn.com

Clinical Support

MYOLYN is committed to each of our clients’ success. Our licensed Clinical Specialists conduct video-call check-ins with all home neuro rehab clients to provide guidance and help you achieve your therapy goals. During this session, your specialist will review your usage data and make recommendations for optimizing your settings, tailored to your condition and where you are in your rehabilitation journey.

You can also speak with a Clinical Specialist by calling us at 352-306-8431 or you can make an appointment by clicking here.

Our licensed Clinical Specialist also hosts live webinars quarterly to help users make the most of their FES therapy system. To register for the next “Making the Most of My MyoCycle” webinar, visit our events page!

Video Resources

A person in a wheelchair uses the blue MyoCycle Pro exercise device indoors, smiling and pedaling with their hands. The room has brown couches, wall decor, and a patterned rug.

Unboxing & Assembling the MyoCycle

Learn what to expect in unboxing and putting together your MyoCycle. For additional assistance with your MyoCycle, please contact our support team listed above.
A person holds and adjusts the handle of a professional camera rig or equipment, with MYOLYN support evident in their grip. The close-up focuses on their hands and the device, while the background remains white and out of focus.

How to Use the MyoCycle

This video demonstrates how to use the MYOLYN MyoCycle FES Bike. For additional assistance with your MyoCycle, please contact our support team listed above.

Financing and Reimbursement

MYOLYN has a team that is dedicated to helping you obtain insurance coverage for your FES system. We will work with you during every step of the process to maximize your coverage. Beyond insurance coverage, we will help you explore grants, assistive technology loans, or our in-house financing options. If you can benefit from the MyoCycle, we will help you get one.

Learn More About Funding Options

The Industry’s Best Warranty: Lifetime Frame, 3 Years Parts and Labor

Every one of our systems is designed, assembled, and tested by our team at our Florida facility. We are so confident in the quality of our work that we include the industry’s best warranty with every system we ship.

Read the Full Warranty

60 Day Satisfaction Guarantee

We want you to be confident that a MYOLYN FES system is right for you. To give you an opportunity to evaluate the our systems for yourself, MYOLYN offers a 60 Day Money Back Guarantee that gives you the chance to try it for nearly two months to see if it is right for you. If you decide the device isn’t right for you, you can return it for a full refund – all you pay is return shipping.

View Our Return Policy